Request deletion
- In the BandMaster app, open Settings and choose Delete account.
- If you cannot use the app, email support@bandmaster.ai from the address associated with your account and ask to delete it. We may need to verify your identity.
You can also sign in to open Settings. Do not send a password, one-time code, payment-card information, or Apple/Google credential by email.
What the request covers
A verified account-deletion request is handled separately from ordinary content removal and may permanently remove your BandMaster account, profile information, and content you provided. Shared workspaces, content involving other members, billing, security, legal records, and backups may require separate handling as described in the Privacy Policy.
Ordinary organization or workspace removal uses BandMaster's separate 30-day recovery lifecycle. It is not a substitute for a verified account or privacy-erasure request.
Subscriptions
Deleting your BandMaster account does not cancel an App Store, Google Play, or Stripe subscription. Cancel any active subscription separately with the store or billing service before requesting deletion. An active web subscription or a workspace you manage may need to be resolved while the deletion request is processed.